Thank you so much for your lovely review for your mum's team of care professionals. It's so important that we connect with every client on their level as to what's important to them to continue to live at home on their terms. Please use the contacts you have to speak to anyone at the office, including our 24-hour on-call team about anything you wish to raise. We are always keen to get feedback from family and friends, the more the better, as this allows us to improve our service even more. Best Wishes, Louise and the whole South Lakes Team,