Thank you so much for your kind words and for sharing your experience. We are thrilled to hear that your mum receives excellent care and companionship and that she views her carers as friends. It's wonderful to know that her quality of life has improved, along with that of your family, as we understand how challenging it can be to manage care around the clock. We are glad to hear that our management team has been adaptable and responsive to your needs. Your feedback is greatly appreciated, and it motivates us to continue providing the highest standard of care.