Thank you so much for this wonderful review. We can say that it has been a pleasure over the years to support your parents. All our care professionals enjoy their company. Thank you for mentioning the office team too. The care and support we supply is a total team effort. Every member of our team enjoys their jobs - as was borne out in our recent independent survey - PEAQ - pursuing excellence - advancing quality. This report is available to all to see and it gives us great pleasure to know that both Clients and Care Professionals are happy. We had a client advocacy rate of 95%. Thank you once again for taking the time to write this review. Very, very much appreciated.