Thank you for sharing your experience of our home care service; it was our pleasure to support your partner to remain safe and happy in his home. It is our mission to support local Richmond borough residents with a diagnosis of Alzheimer's or dementia to live independently with dignity - on their terms - in their own homes for as long as they desire. With several visits each day, I am delighted to read that you and your partner experienced our signature blend of professional care and kindness with every interaction.<br>Every person has a journey in care and this journey can change at a moment's notice. Your partner's dedicated Customer Care Manager was able to swiftly adapt his care plan over the years to ensure he received his ideal support, in line with his preferences and requirements. Delivering truly bespoke home care takes a high level of dedication, diligence and oversight; I am pleased to read that you found our service to meet and exceed your expectations!