Thank you for your heartfelt review of our care services. Supporting your parents as their needs have changed, from a couple of hours a week to live in care, has been a privilege and we are so pleased that no matter what stage their needs, our office team and care professionals were able to provide the high-quality care that they deserved. It's always sad to see clients' health deteriorate as they age but to be able to support them to live out their final years in the comfort of their own homes, surrounded by their memories and loved ones, as they have always wished to do is very rewarding and something the team take pride in doing well.  I'm so pleased your siblings also found the support provided and resulting peace of mind to be comforting.  We really enjoyed working together with your family, to support your parents, and are grateful to you for the positive relationships we built with you all over the past five years.  The team were very fond of your parents. They are missed.