Thank you for taking the time to leave us a review. Firstly, thank you for your kind words about our excellent carers. However, we are disappointed to see the comments about training. We provide full training for all of our carers before they start with us and continue to provide updated training throughout their time with us. We would like to get this resolved, so please would you give the office a call so we can look into this further as we strive to provide the best care possible and would appreciate any further information you could provide.