Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you've been satisfied with the level of care and support we've provided to both your mum and dad. Our team, from the manager to our dedicated carers, strives to deliver compassionate and responsive care tailored to each individual's needs, and your feedback is greatly appreciated. We are especially glad to know that the regular reviews have been effective in accommodating your parents' requirements and that any adjustments you've requested have been promptly addressed. Thank you again for your kind words and recommendation. It is our privilege to assist your family, and we look forward to continuing to provide your parents with the best possible care.