Thank you for sharing your feedback with us. We truly value your insights. We understand the importance of open, clear, and honest communication in the care we provide. Rest assured, we'll prioritise this aspect within your care provision. Our Community Care Leads will work closely with you and the team to explore more suitable and effective communication methods tailored to your needs. Your acknowledgement of our team's dedication means a great deal to us. Should you have any further suggestions or requirements, please feel free to reach out.