Thank you so much for your kind and thoughtful words. It truly means the world to us to know that we've been able to make a positive difference for your uncle and provide you with peace of mind, especially given the distance between you. Our team is dedicated to ensuring that your uncle feels safe, cared for, and comfortable, and it's wonderful to hear that our efforts have helped. We know how important it is to stay connected, and we're glad that our communication has kept you well-informed during both the good times and the more challenging moments. Your praise is incredibly meaningful, especially given your extensive background in health and social care. It's an honour to be entrusted with your uncle's care, and we're committed to continuing to provide the support that both of you need. Thank you again for choosing us and for sharing your experience. We're always here for you and your uncle, so please don't hesitate to reach out if there's anything more we can do.