Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our manager and staff provided you with such positive and professional service. Transparency and clear communication are values we prioritise, so it's great to know that these aspects were evident during your interactions. We're glad that our team was able to address your queries efficiently and effectively. Providing timely assistance is a priority for us, and we're pleased to hear that you found our staff to be quick and helpful. It's wonderful to hear that our care staff were proactive and supportive during their time working with you. We strive to ensure that our team members are not only helpful but also approachable, so it's fantastic to know that they left such a positive impression. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future.