Thank you for your review, it is great to hear the team are so friendly and professional. We always strive to keep our care team as small as possible for the benefit of both clients and care professionals - this is one of the reasons we have such strong retention within the team. However, when we provide support every day of the week we have to ensure a small team is in place due to the team needing days off each week, annual leave, as well as for providing a safeguarding benefit.