Thank you for sharing your feedback with us. We truly value your input, we are committed to continually improving our services. We understand the importance of clear communication, especially when there are changes in schedule or caregivers involved. We assure you that we will take steps to enhance our communication processes to better meet your needs. Your wife's comfort and well-being are our top priorities, and we're grateful for the opportunity to provide care for her. Please don't hesitate to reach out if you have any further concerns or if there's anything else we can do to improve your experience. Thank you for choosing us.