Dear Karen, thank you so much for sharing your feedback. We are truly delighted to hear that our carer has made such a positive impact on your father's life and yours as well. Your words affirm the dedication and hard work our carers put into their roles and we will be sure to pass on your gratitude to him. We are honoured to have him on our team. If there's ever anything more we can do to support you and your family, please don't hesitate to reach out. Thank you for choosing us.