Thank you so much for your review. We are honoured to have had the opportunity to care for your grandad and to support your family. It means a great deal to us to hear that our carers provided dignified and compassionate care, and we are pleased that your grandad felt comfortable with his regular carer. Meeting the ever-changing needs of those with dementia can be challenging, and we are glad to know that our team was able to adapt and provide the necessary support. Punctuality is one of our key priorities, and we are proud that our carers consistently arrive on time, even in a rural location. Your recommendation is incredibly valuable to us, and we appreciate your kind words about our carers and management. We strive to maintain a high standard of care, and it is wonderful to hear that our efforts are making a positive difference. Thank you again for sharing your experience with Tamworth Home Care. Should you need any further assistance, please do not hesitate to reach out.