Thank you so much for taking the time to share your experience with us. We are deeply appreciative of your kind words and are glad to hear that you felt supported and listened to during such a challenging time. We understand that every situation is unique and sometimes the best plans don't unfold as expected. We are committed to providing compassionate, flexible and responsive care and it is heartening to know that our team was able to offer the support and guidance you needed, both during the initial arrangement and the subsequent transition. Your feedback is invaluable as it helps us to continually improve our services and ensure we are meeting the needs of those we care for and their families. We wish you and your mother all the best and should you need any support in the future, please reach out to us.