Dear William, Thank you so much for your heartfelt message and for taking the time to share your experience with us. We are deeply moved by your kind words and are honoured to have been able to provide the care and support our friend needed during such a challenging time. Our team is dedicated to delivering compassionate and personalised care, and it is incredibly rewarding to hear that we were able to make a positive impact. Building meaningful relationships with our clients and their loved ones is at the core of what we do, and your feedback reaffirms our commitment to this mission. Please know that our thoughts are with you during this time of loss. If there is anything more we can do to support you, now or in the future, please do not hesitate to reach out. Thank you once again for your kind message. Warm regards, The Ready Care Services Kent.