Thank you so much for taking the time and trouble to write this review and we are truly delighted to hear that, with some support from us this has been that 'turning point' for both him and you, as nearby family. We do work hard on matching staff to their clients, as the small team spends so much time with him and mutual understanding and relationships are so important, backed up by the professional skills and training our staff have, giving your assurance that all is well. Thank you again!