Thank you for your heartfelt feedback! We're thrilled to hear that the care provided felt as warm and considerate as being cared for by a family member. Our team strives to ensure every client feels valued and involved in their care decisions, so your words mean a lot to us. We're glad that you felt nothing was rushed and that you had ample opportunity for discussion. Your feedback is greatly appreciated, and we are grateful for your kind words. Thank you so much!