Thank you so much for your kind words and positive feedback! We are thrilled to hear that your parents are pleased with the visits and that our Care Professional has made a positive impression. It's wonderful to know that she is not only friendly and polite but also punctual and diligent in her duties. We strive to provide the highest standard of care and it's heartening to see that reflected in your experience. If there's anything more we can do to make the visits even more beneficial for your Mum and Dad, please don't hesitate to let us know.