Thank you for taking the time to share your kind feedback. We are delighted to hear that you highly recommend our services and appreciate the dedication of our carers. It is wonderful to know they go the extra mile to meet your needs. We apologise for the inconvenience caused by the changes in the carers - We strive to provide consistency and flexibility in our care and your feedback is invaluable in helping us improve. We promise to commit ourselves to continuously enhancing our support to you and everyone we provide care. Thank you once again and we look forward to continuing our support to you.