Thank you so much for your heartfelt review. We are thrilled to hear that you are pleased with the service provided by our team at East Midlands Care Agency Services. Ensuring that our clients receive personalised, professional, and compassionate care is our top priority, and it's incredibly rewarding to know that we met your expectations. We understand how important consistency and familiarity are, especially in making our clients feel comfortable and secure. We're glad to hear that your mum is building a positive relationship with the care staff. Our carers take pride in their work, and it's wonderful to hear that their kindness, respect, and patience have been recognised. Your recommendation means a lot to us. Thank you for entrusting us with your mum's care and for taking the time to share your positive experience. Warm regards.