Thank you so much for taking the time to share your experience with us. We are so glad the live-in care service is meeting the needs of you and your wife, and that you have confidence in the service. We are sorry we had to make a change with one of your two initial live-in Care Professionals, but we hope you are satisfied with having the other original Care Pro still with you since your start date. Continuity is very important to us. Thank you for your kind words, we will pass them on to the rest of the team.