The care provided was fully investigated and found the allegations unfounded, the carers followed procedures when the client passed away and made sure that they left appropriately, same carers provided services and the client's wife admitted that they were brilliant. The carers provided more time than allocated and the family wanted to take extra time that they were not paying for. The client's wife has discriminated against the carers because of their background and the company did not want to pursue as they are dealing with the death of a loved one.