Thank you for your very kind review. It has been a pleasure supporting your Dad and your wider family. It is particularly pleasing to note your comment on flexibility, which is so important when circumstances change. A contributing factor to our responsiveness is that we only work in a person-centred way and as, we don't tender to the local authority, we do not intensively roster our CareGivers. This means we always have built-in flexibility to help our clients and their families when they need us most.