Thank you so much for sharing your experience. It is heart-warming to hear how apprehensions turned into such a positive and uplifting experience for your auntie and the whole family. We're thrilled to know that the carer has shown exceptional care and compassion, going above and beyond to ensure your auntie feels happy, content, and included. Your kind words are a testament to the dedication and excellence of our team. We're grateful for your trust and are honoured to have been able to provide the outstanding service you describe. Thank you for taking the time to complete a review for us.