We at Trinity Carers Services greatly appreciate your positive feedback. It is invaluable in helping us understand what we are doing well and where we can improve. It sounds like your mum is receiving excellent care from a dedicated team. We are delighted to hear that the carers have built a strong relationship with her and are attentive to her needs. Ensuring that our carers are consistent, responsive, and reassuring is a priority for us, as it provides significant comfort to both our service users and their families.