Thank you so much for the lovely review of our care team and especially the willingness to do things to make your sister feel comfortable. I am sorry to read your disappointment in the lack of continuity of care. Having reviewed the care services we provide, I have seen that since care started in April 2024 only five carers have been involved in the care of your sister. I have spoken with my coordinator who has also confirmed only two carers are supporting your sister for the month of July. It is vitally important that we provide suitable time away from work for our care team as they work incredibly hard. I do hope you understand. My care staff and client service manager thoroughly enjoy supporting your sister and making her feel comfortable and happy during all calls.