Thank you so much for your heartfelt feedback. We are truly touched by your kind words and are grateful for the opportunity to support your parents over the past three and a half months. Your appreciation for our carers and management means a lot to us. We strive to provide professional and compassionate care, and it is wonderful to know that you felt comfortable discussing any concerns with us, even those outside our typical range of tasks. While we will miss your parents dearly, we are heartened to know that they have moved to a care home and that we were able to make a difference in their lives. Your recommendation is the highest compliment we could receive.