Dear CM. Thank you so much for your kind and detailed review. We are truly honoured that you chose to continue with our services long-term and are thrilled to hear that you feel safe, respected, and well-cared for by our team. Our carers are dedicated to providing attentive and compassionate care, and it's wonderful to know that this is reflected in your experience. We're also glad that our personalised care plan and flexibility have made you feel at ease. Matching our clients with the right carers is something we take great pride in, and it's gratifying to hear that this has positively impacted your experience. We are committed to maintaining the highest standards of care and will continue to go above and beyond to meet your needs. Thank you again for your recommendation and for placing your trust in Rosemil Care.