Thank you so much for your heartfelt review. We are deeply touched by your kind words and grateful that we could provide the care and support your friend deserved during such a difficult time. Our team is committed to treating every individual with dignity, compassion, and respect, and it means the world to us to know that we made a difference. We will be sure to share your feedback with our carers, as it will mean so much to them. Please don't hesitate to reach out if you need anything further, and thank you again for entrusting us with your friend's care.