Thank you for taking the time to share your experience with Village Care. We are truly touched by your kind words about your carer and the excellent care she provided. It's wonderful to hear how she went above and beyond, not just in meeting your daily needs, but also in thoughtfully organising your living space to enhance your independence and mobility. Her quick thinking and professionalism during your fall demonstrate the high standard of care we strive for at Village Care. We're especially moved by how her reassurance made you feel better during a challenging time. Creating a sense of security and comfort is at the heart of what we do, and we're glad we could provide that for you. Thank you again for your feedback. It helps us recognise the impact our carers have and motivates us to maintain and improve our services. We're honoured to have been part of your care journey. Best regards, The Village Care Team.