Dear A S, Thank you for taking the time to share your experience with Village Care. We're delighted to hear that we were able to provide prompt care for your mother when she needed it. Our ability to respond quickly to care needs is something we pride ourselves on, and we're glad it made a difference for your family. It's wonderful to know that your mother adjusted well to the twice-daily visits and appreciated the support from our regular carers. We understand the importance of consistency in care, especially when building trust and comfort with our clients. We're grateful for your recommendation. While we're sorry to hear that your mother has moved into full-time residential care, we hope that our services helped make her time at home as comfortable and enjoyable as possible. Thank you again for choosing Village Care. We remain committed to providing responsive, professional, and compassionate care to all our clients and their families. Best regards, The Village Care Team.