Thank you so much for your heartfelt review. We are truly touched by your kind words and are thrilled to hear that our team has made a positive difference in your grandfather's daily life. Providing compassionate, attentive care is at the core of what we do and it's wonderful to know that it has enhanced his quality of life. It is a pleasure working closely with you and your family and we're delighted that our manager was able to provide the support and answers you needed. Your recommendation means the world to us and we're grateful for the trust you've placed in our team. Thank you again for sharing your experience.