Thank you so much for your kind words and for sharing your experience with Heritage Healthcare, Windsor. We are delighted that our team provided your father with the compassionate and professional care he deserves. It's wonderful to hear that our carer was able to connect with your father, making him feel comfortable and valued. We strive to tailor our care plans to meet the unique needs of each individual, and it's gratifying to know that our efforts made a positive impact. Your feedback about our management team's dedication and willingness to address medication queries even on a Sunday is greatly appreciated. We are committed to providing reliable and personalized care, and your recommendation means a lot to us. We look forward to the opportunity to serve you and your father again in the future.