Thank you so much for this lovely feedback on the support we are providing for your father-in-law. My Team and I strive to know our clients well and the continuity we implement in our rotas enables clients and carers to build excellent working relationships. This, in turn, allows trust and confidence to grow between our clients and our care team. The trust your father-in-law now has with his care team has allowed him to embrace their support and now they experience no resistance at all, quite the contrary.