We are glad to hear that you are pleased with our service. We will continue to be flexible to meet your needs as far as we can; as we understand that it is not always possible to plan ahead for every eventuality and need. Please continue to give us feedback, including when things have not worked well or when we have not met your expectations. As shared with you before, nothing is too trivial; we are keen and receptive to hearing it all. It matters to us to provide the support and care in the way and manner that you and all our other clients prefer.