Thank you so much for your heartfelt review. It truly means the world to us to hear how much our care and support have meant to you and your father. We understand how important it is to stay informed when you're not nearby, and we're so pleased that our detailed reports and ongoing communication have provided you with reassurance. It's wonderful to hear that you had the opportunity to see our team in action and that your father has built such strong bonds with his carers. We know he can be a bit tricky at times, but we are grateful for the trust he has placed in us. His well-being is always our priority, and it's incredibly rewarding to know that our care has made a difference. Your kind words and recommendation mean so much to the whole Alcedo Southport team. We are committed to providing compassionate, person-centered care, and feedback like yours reaffirms why we do what we do. Thank you again for taking the time to share your experience.