Thank you so much for your kind review of our care services. Mum is a delight to support and we're really pleased to hear that Mum is really comfortable with her care team and that you've also found the team to be pleasant. We strive to deliver the highest quality care service for the best value for money so we're pleased you recognise this. The care team are always happy to support your mum with her needs and requirements, nothing is too much trouble.