Thank you so much for your kind words! We're delighted to hear that our care assistants have been helpful, friendly and attentive to detail. It's always our goal to go above and beyond, so knowing they could even assist with your CD player brings a smile to our faces. We're thrilled that the visits are something you look forward to and that these connections feel like true friendships. We'll be sure to share your lovely feedback with the team - they'll be encouraged to know their work is making such a positive impact. Thank you again for sharing!