Thank you for your very kind words.We take pride in the support we offer to our clients and recognise that we are only as good as the fabulous Care Professionals in our team that go above and beyond for our clients. Introductions of new Care Professionals to our clients is a standard practice and we feel very necessary to ensure our clients feel safe and staff well informed. I know each and every member of the team that supports you thoroughly enjoys their time with you. We always pass feedback to the Team and they will be delighted to read your review.