Thank you so much for taking the time to share your experiences regarding the care we provided to your mum. It is heartwarming to hear such positive feedback and we are truly grateful for your kind words. We strive to create a warm and supportive environment for all our clients and it's reassuring to know that our team's efforts to engage with your mum in a meaningful way have been so well received. We believe in treating each person we care for as part of our extended family and it's wonderful to hear that our staff's interactions, particularly their enjoyment of your mum's humor and their discussions about her favorite football team, have had such a positive impact. Your recommendation means a great deal to us and serves as a powerful affirmation of our commitment to delivering high-quality care. We will certainly pass your compliments along to the team members who visited mum.