Thank you for sharing your feedback. We are sorry to hear about your experience and appreciate you bringing these matters to our attention. At Hartwig Care, we strive to provide the highest quality of care and service. Your comments regarding the tasks performed by our carers, cleanliness, and communication have been noted and will be reviewed internally. We would like to discuss your concerns further and work towards a satisfactory resolution. Please contact us directly at info@hartwigcare.co.uk  and bexley@hartwigcare.co.uk so we can address your issues personally.