Thank you so much for sharing your experience with us. We are truly honoured to have been able to support you and your aunt after your dedicated years of solo caregiving. It's wonderful to hear that our manager provided you with the information you needed and that the transition to having a professional carer was smooth and efficient for you and your aunt. We are also delighted to know that our carer has made such a positive impact, bringing kindness, reliability, and joy into your aunt's life. Your peace of mind is incredibly important to us, and we are thrilled that you feel confident leaving your aunt in our care while you attend to your errands. Your feedback is invaluable and motivates us to continue delivering the highest standard of care.