Thank you for your thoughtful review, Liane! We're so glad to hear that you've found your ideal carer and that you feel well-supported by our team. We also appreciate your feedback on the carers, and we'll be sure to continue working to ensure your care is always tailored to your needs. It's great to know that our management team is helping to ensure continuity when your regular carer is unavailable. Your satisfaction is very important to us, and we'll continue to strive to provide the best care possible. Thank you again for your trust and kind words!