Thank you so much for your lovely feedback! We're thrilled to hear that the carers are supporting your mum's personal care well and that you find them kind and respectful. It's also wonderful to know that you feel confident in our management team's responsiveness and reliability - we always strive to address any issues quickly and ensure our service runs smoothly. We'll be sure to pass your kind words on to the team, as it means so much to them to know their efforts are appreciated. Thank you for trusting us with your mum's care!