Thank you for your kind and heartfelt feedback. You are a part of our extended family and our carers and the office team truly cared about Mum. We're grateful she was able to remain in the comfort of her own home for as long as possible, we will always do as much as we can to achieve this. You are a wonderful and supportive family, please accept our deepest condolences and warmest regards during this time. If there's anything you need, don't hesitate to reach out - we're always here for you. Thank you, once again.