Thank you so much for the lovely review of the care we provided for your dad. When we first spoke about the care, I promised you that we would look after your dad and support you and your family. We talked about his needs and call times, which we kept to. I always do my best to recruit people with the same ethos as the office staff Belgrave Care is run on empathy care and support. It's hard to believe there are agencies that don't. It was a pleasure to support him and to make him as comfortable as possible always striving to keep his dignity. I am glad we delivered our promise to you and your family. Your dad is missed by our team.