Thank you so much for your thoughtful feedback. We are delighted to hear that your grandfather is receiving the care and support he deserves, and that our carers have made a positive impact on your family. Your appreciation means a lot to us, and we will be sure to pass on your special thanks to the two carers you mentioned. At Immediate Quality Care, we strive to provide compassionate and high-quality care, and it's truly rewarding to know that our efforts are making a difference.