Thank you so much for your heartwarming feedback. We're thrilled to hear that your carer has not only provided kind and efficient care but has also become someone you regard as a friend. Building meaningful relationships is an essential part of the care we strive to deliver. It's also wonderful to know that the other carers who support you on her days off have upheld the same standard of kindness. Your words mean a lot to our team and we'll be sure to share your feedback with everyone involved. We are committed to continuing to provide you with the best possible care and support. If there's ever anything more we can do for you, please don't hesitate to let us know.