Thank you so much for taking the time to share such a thoughtful review of the home care your aunt received from Right at Home North Leeds. It was truly our privilege to support her. We are delighted to hear that the team's respectful and friendly approach made her feel at ease. Our care team, including myself and the Registered Manager had the pleasure of enjoying meaningful chats with your aunt about topics close to her heart, such as religion, teaching, and her deep fondness for her family. I'm glad these moments brought joy and comfort. We enjoyed preparing healthy meals for her and were happy to help her attend appointments when needed as well as providing additional ad hoc visits. Supporting her in ways that aligned with her needs and wishes was an honour, and it's incredibly rewarding to hear that we made a difference for her and for your family. Your kind recommendation means the world to us. Thank you for allowing us to be a part of your aunt's care. We miss her dearly.